Privacy Policy

Last Updated: October 2026

This Privacy Policy is designed to help you understand how Delray Beach Smile Design collects, uses, and safeguards your personal information. By using our website and our services, you consent to the practices described in this Privacy Policy.

Please note that this Privacy Policy applies to data collected when you visit our website as well as data provided to us when receiving or scheduling dental care services.

  1. What Data We Collect and How We Use It

We may collect the following categories of information when you visit our website or use our services:

  • Personal Information: We may collect personal information, such as your name, contact information (email address, phone number), and date of birth to schedule appointments and provide dental care services.
  • Health & Medical Information: To provide you with the best possible dental care, we may collect your medical and dental history, information about your dental conditions, and treatment preferences.
  • Website Activity & Usage Information: Data about your browsing activity on our website, such as pages visited, links clicked, and the date and time of your visits.
  • Device and Browser Information: Technical information about the device or browser you use to access our website, including your device's IP address and mobile device unique identifiers (such as Apple IDFA or Android Advertising ID).
  • Appointment Reminders & Consent: We collect your explicit consent to send appointment reminders, updates, and important health notifications through email and text messages.
  • Customer Service Information: Information you may provide to customer service, including survey responses and inquiries.
  • Financial Information: Credit card numbers or other payment account details provided for billing or financing purposes.
  • Third-Party Information: We may collect additional information about you from third-party sources where we have the rights to do so.

How We Use Your Information

We use the collected information for the following purposes:

  • Appointment Scheduling & Management: To schedule, manage, and confirm your dental care appointments.
  • Communication: To send you appointment reminders, operational updates, and important health/dental care information.
  • Improving Our Services: To customize, measure, and enhance the quality of our dental care services and optimize our website experience.
  • Legal & Regulatory Compliance: To comply with legal obligations, HIPAA regulations, and industry standards.
  • Marketing & Analytics: To deliver relevant information or targeted advertising in accordance with applicable preferences.
  1. Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to outside third parties for marketing purposes. Your personal and medical information is kept confidential within our dental practice and is accessible only to authorized personnel who need this information to perform their duties.

We may share information strictly under the following conditions:

  • With Service Providers & Subcontractors: With trusted companies under contract that perform support services on our behalf (e.g., IT support, appointment reminders, customer service). These service providers are strictly restricted to using your information only to provide the requested services.
  • Legal & Regulatory Obligations: When required by law, court order, or binding legal process, or where disclosure is necessary to exercise, establish, or defend our legal rights.
  • Business Transfers: In connection with a potential sale, merger, or reorganization of our practice or assets.

Mobile Information & Text Messaging Safeguards

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service or automated messaging systems, is permitted solely for operational purposes. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

  1. Your Consent for Appointment Reminders

By providing your email address and phone number, you explicitly consent to receiving appointment reminders, scheduling updates, and notifications via email and text messages. You can opt out of receiving these automated messages at any time by contacting our office or following the opt-out/unsubscribe instructions provided within the text message or email.

  1. Cookies and Related Technologies

Our website uses cookies, tracking pixels, and related technologies to improve your online experience. Cookies are small data files served by our platform and stored on your device. We use cookies dropped by us or third parties to operate, personalize, and analyze website usage, as well as to deliver targeted ad experiences.

  1. Your Choices and Opting Out

We respect your privacy choices and provide mechanisms for controlling interest-based advertising:

  • Ad Industry Opt-Outs: You can opt out of receiving targeted ads from participating companies via the Digital Advertising Alliance (DAA) website, Digital Advertising Alliance of Canada (DAAC), or European Interactive Digital Advertising Alliance (EDAA).
  • Email Marketing: You may request that we stop sending promotional emails by contacting our office directly.
  • Browser Settings: You can set your browser to refuse or block cookies. Please note that disabling cookies may affect website performance or functionality.
  • Do Not Track Signals: Some internet browsers send "Do Not Track" signals; our website does not currently alter operations in response to these signals.
  1. Data Retention & Security Measures

We take the security of your personal and health information seriously. We implement technical, administrative, and organizational security measures to maintain the safety of your personal details and protect against unauthorized disclosure, loss, or alteration. Identifiable information is retained no longer than necessary to fulfill business purposes or comply with legal requirements.

  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

  1. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practice or legal requirements. Any changes will be posted on this page with an updated date. We encourage you to check this page regularly to stay informed about our privacy practices.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or wish to exercise your privacy rights, please contact our office:

Delray Beach Smile Design

16244 S Military Trl, Suite 170

Delray Beach, FL 33484

Phone: (561) 404-4804